The FINS Team provides technical support to FINS authorized data providers and consumers, and has developed a comprehensive set of support options to meet a user’s need.
Support options for FINS authorized users include:
The FINS team produces and provides access to topic- specific training videos that are grouped by topic.
- Intro to FINS
- Group spawning
- Offline FINS
- Training webinar recordings
Users of FINS can consult a list of frequently asked questions organized by topic area.
The FINS Team maintains an up-to-date online manual that contains information about FINS database modules, features, query, data submittal, and products.
If an authorized user encounters an unfamiliar term, they can access and download a comprehensive list of terms and definitions.