The FINS Team provides technical support to FINS authorized data providers and consumers, and has developed a comprehensive set of support options to meet a user’s need.
Support options for FINS authorized users include:
Dedicated Support
Authorized users can call or send an email to request support or training:
The FINS team produces and provides access to topic- specific training videos that are grouped by topic.
Intro to FINS
Admin
Queries
Trapping
Spawning
Group spawning
Incubation
Rearing
Release
Offline FINS
Training webinar recordings
FAQ
Users of FINS can consult a list of frequently asked questions organized by topic area.
User Manual
The FINS Team maintains an up-to-date online manual that contains information about FINS database modules, features, query, data submittal, and products.
Glossary
If an authorized user encounters an unfamiliar term, they can access and download a comprehensive list of terms and definitions.